Responsible Gaming: Protecting Your Entertainment Wellbeing

Eg9 is committed to providing a healthy and responsible gaming experience for the wellbeing of all our players in Malaysia.

Commitment to Responsible Gaming

Eg9 prioritises your wellbeing by offering a safe, fair, and responsible gaming environment that encourages mindful and controlled platform use.

We provide helpful tools to assist players in managing their gambling activity and avoiding negative consequences.

Recognising Signs of Risky Behaviour

Gaming can become problematic if uncontrolled. Signs include loss of control, neglecting duties, gambling with unaffordable money, and needing to gamble more.

Early awareness of these behaviours is important to take proactive steps.

Advice on Setting Time & Budget Limits

We encourage you to set time and budget limits for gaming, so entertainment does not impact your finances or personal life.

Using deposit limits and breaks helps manage gambling activity responsibly.

Self-Control Features

Eg9 offers various self-control tools such as daily/weekly/monthly deposit limits, temporary breaks, and self-exclusion for those needing to pause or stop gambling.

Players are encouraged to use these features to develop healthy gaming habits.

Protection of Minors

Eg9 strictly prohibits any gambling activities by individuals under 18 years old. Age verification is enforced to protect young people from the risks of early gambling.

We cooperate with authorities to ensure strict compliance.

Maintaining Balance & Seeking Professional Support

Ensuring gambling remains part of a balanced lifestyle is crucial. We encourage players to seek professional help if they notice persistent stress or addiction issues.

Information and links to support organisations are provided for additional help.

Bahasa Melayu