Collected Information
We collect information you provide during account registration such as name, email address, date of birth, and payment details using local methods including Malaysian Ringgit (MYR).
We also collect device and browser data along with usage information to ensure optimal platform performance and user experience. Cookies help improve navigation and offer personalized features.
Purpose of Data Use
Collected data is used for identity verification, transaction processing, account management, and providing efficient customer support.
We also use data for security purposes, fraud prevention, and to comply with applicable legal requirements.
Cookies & Tracking
Eg9 uses cookies and tracking technologies to enhance user experience by storing login information and personalizing content.
You can review and adjust cookie settings through your browser, but this may affect some site functions.
Data Storage and Security
Data is securely stored using the latest encryption protocols and accessed only by authorized staff.
We regularly update security measures to prevent unauthorized access, data breaches, and cyber threats.
Sharing Information with Third Parties
Eg9 does not sell your personal information to third parties. Some data may be shared with related service providers such as payment processors and technical support solely for platform operation.
All sharing complies with data protection laws and prioritizes the security of user information.
User Rights
You have the right to access, correct, and delete personal data we hold by submitting an official request to eg9.
We are committed to full transparency and will promptly and effectively address any data-related requests.
Privacy Policy Updates
Eg9 reserves the right to modify this privacy policy at any time. All changes will be posted on this page and take effect immediately upon publication.
Continuing to use the platform after changes implies acceptance of the updated policy.
Data Security & Contact Us
We prioritize data security and continuously work to enhance our protection systems. If you have any questions about eg9’s privacy policy, please contact our support team.
Official support email: [email protected]